Good to know.
Here you will find answers to frequently asked questions
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The BaselCard is offered as a free bonus with every booking at a Basel hotel. It entitles you to a 50% discount on admission to museums, Basel Zoo and much more.
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Every visitor who stays overnight in the canton of Basel-Stadt receives one BaselCard per person per night in return for paying city tax.
Exception: in accordance with the city tax legislation, residents of the canton of Basel-Stadt are not subject to city tax and are therefore not entitled to the BaselCard. -
The BaselCard is free for guests who stay overnight. Since January 2018 the BaselCard is only available to overnight visitors to the canton of Basel-Stadt. It is no longer possible to purchase the card.
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The BaselCard is issued at check-in.
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Yes, guests staying at Airbnbs in Basel-Stadt also get a BaselCard.
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Please talk to your accommodation provider – they will issue you your BaselCard. In urgent cases, please contact the Tourist Information office at the Stadtcasino at Barfüsserplatz or get in touch with us via e-mail at info@basel.com and provide your booking confirmation.
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Visitors who do not stay in the canton of Basel-Stadt do not pay city tax and are therefore not entitled to a BaselCard.
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The BaselCard allows holders to use public transport in
2nd class in the city of Basel and vicinity (zones 10, 11, 13, 14/EuroAirport and 15; all transport services run by BVB, BLT & SBB trains).
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The BaselCard is valid for the entire duration of your stay – for a maximum of 30 days.
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You cannot claim the 50% discount more than once per service. The free services are available throughout your stay (max. 30 days).
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Please talk to your accommodation provider – they can print a new BaselCard for you. In urgent cases, please contact the Tourist Information office at the Stadtcasino at Barfüsserplatz or get in touch with us via e-mail at info@basel.com and provide your booking confirmation.
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Confirmation of your hotel or Airbnb reservation in Basel serves as a free ticket for transfer from the airport to your hotel.
If you do not have a confirmation, please purchase a ticket for 3 zones at the ticket machine.
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No. The BaselCard is only valid as far as the border. A cross-border ticket can be purchased at machines (also available from tourist information).
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You can rent Guest Bikes from “Rent A Bike” in Basel Swiss SBB railway station. With your personal BaselCard you can rent one for just CHF 20 a day.
Would you like to learn more about the BaselCard?
We are happy to help you in person.
Tourist Information Basel
+41 61 268 68 68
info@basel.com